I originally purchased the set of ten slides in September of 2020. Since three have failed. The first replacement was sent from Lontan at no charge. When I purchased the third set I noticed the plastic tang that activates the soft close mechanism had been upgraded to a metal one. I recently had another set fail. So I purchased the set of six knowing the rest are doomed. I just wish Lontan had upgraded these earlier. Spending a lot of time and money to replace them, but they are now the best slides for the money that I have found.
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