I am working with this software for almost 5 years now. The support is amazing! They have been helping me out even after my contract has ended and they will continue to provide ongoing support until my next project ends. If you want an affordable solution without sacrificing customer experience then go ahead and try it. Flexengage offers us a very good platform for sending our customers their invoices digitally which would otherwise be sent via email or printed off as a receipt in the mail. I like that you can customize it with your logo, colors etc! It's easy to use as well. The only downside is that there isn't an option for having multiple tabs in one receipt (like we're used to) but if your looking just for this functionality then maybe it doesn't matter? We've been able to keep track of our inventory quickly while also being able to print out copies at customer request.