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Colombia, Bogotá
1 Level
720 Review
44 Karma

Review on Tnisesm by Peter Mendoza

Revainrating 2 out of 5

Experience with the Tnisesm Online Store was disappointing

I had a bad overall experience as a customer of the Tnisesm online shop. They do have a large variety of industrial and scientific products, but their website is difficult to use. The navigation through their categories was difficult, and the search feature did not operate correctly. Additionally difficult was the ordering procedure, which lacked a shipping tracking option. When my order did eventually arrive, it was lacking some of the ordered components and was also incomplete. Before getting a response from their customer support, I had to make several calls, and the problem took a while to get fixed. In addition, the products I did obtain were of poor quality. The industrial electrical goods did not meet industry standards, and some of the passive components were flawed. I ran into resistance when I tried to return the items, and I didn't get a complete refund. I can't suggest Tnisesm online store to others because of my disappointing experience with it. Although they might have a large selection of products, their lack of usability, subpar customer service, and inferior product quality outweigh any possible advantages.

Pros
  • Website that is pleasant to users and has simple navigation.
Cons
  • There are some industrial electrical products that do not meet the standards set by the business.