The features are very useful for recruitment purposes of my organization which was not available in any other tool we were using previously or even now with us still working hard at it! I have nothing much against this software as such but more because our previous system didn't support some functions like chat facility so had no option than go ahead if they did one thing well then all else will fall into place!! So far i am happy about everything just wish there could be an integration between them both (Recruitment System & Chat). But overall its good product from their side who can understand your requirement really help you out by providing best solution according to what ever need u may want/need!