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1 Level
782 Review
52 Karma

Review on JET IT Services by Robbie Guinn

Revainrating 5 out of 5

Excellent response times by their customer success managers

The best thing about working with Jet IT is that they are very responsive to my needs. I can't think of anything I dislike at this time. They have been great so far and continue to help me solve issues. I would highly recommend them for anyone looking for a reliable partner in China. Their service has allowed us to focus more on our product development and less on troubleshooting issues. Jetit services provides us with excellent support for our CRM system integration project. Their team are always willing to help out with any issues we have. We recently had an issue with one of our clients and Jetit were able to provide us with a solution that was perfect. The support provided from Jetit is second to none! Nothing really, they do a brilliant job at what they do.

img 1 attached to JET IT Services review by Robbie Guinn



Pros
  • Great customer care
  • Highly skilled technical staff
  • Very well organized business model structured processes/procedures.
  • This results into improved relations among both sides which leads towards better quality work delivered by suppliers.
  • Good internal procedures / process documentation
  • Flexible approach when it comes down negotiating terms or even price changes if necessary depending upon client
Cons
  • Not bad