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JET IT Services Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Professional Services, Managed IT Services

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Description of JET IT Services

JET IT Services is a Shanghai, China based IT solutions integrator focused on helping international and Chinese organizations transform their business in China by managing their operations, optimizing their IT, and securing it! The JET IT Services team specializes in: 1. IT Strategy (Infrastructure and Operations) 2. Managed IT Support for office and factory IT infrastructure (onsite and remote support) 3. Managed cloud hosting and virtualization (email / web / server / etc.) 4. Hardware & Software Sourcing and System Integration 5. Smart hands support for global businesses operating in China 6. IT Projects (consulting / international connectivity solutions / cybersecurity / new office setup / IT Audit for offices and factories / WiFi Audit / website design / etc.) JET IT Services builds China IT solutions to solve your China IT Issues, so you can focus on growing and thriving in the Chinese market.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Great service and guidance provided by Mark & his teams

The team have been very professional to work with throughout this project; they were always available for questions or concerns we had during our engagement which was great as there could be many times where you think your not getting anywhere but then something happens that makes everything click into place again - so glad I found them through Microsoft Partner Network (MSPN) because without Mspn things would of got messy really quick when trying to resolve issues between two companies who are

Pros
  • The team was super friendly and accommodating to my concerns and questions always there to help when I needed them, also easy to communicate with and very professional
Cons
  • Sometimes felt they were a little to good to be true in how much they could do for the price paid at that point in time

Revainrating 5 out of 5

Excellent response times by their customer success managers

The best thing about working with Jet IT is that they are very responsive to my needs. I can't think of anything I dislike at this time. They have been great so far and continue to help me solve issues. I would highly recommend them for anyone looking for a reliable partner in China. Their service has allowed us to focus more on our product development and less on troubleshooting issues. Jetit services provides us with excellent support for our CRM system integration project. Their team are…

Pros
  • Great customer care
  • Highly skilled technical staff
  • Very well organized business model structured processes/procedures.
  • This results into improved relations among both sides which leads towards better quality work delivered by suppliers.
  • Good internal procedures / process documentation
  • Flexible approach when it comes down negotiating terms or even price changes if necessary depending upon client
Cons
  • Not bad