The bad review is aimed more at the seller than the product, but that's why it's relevant to you: you can buy the exact same turntable from other sellers and ALSO all of them get the parts should be there. The turntable is as described - a cute starter turntable that would make a decent gift for a teenager - but lacked the cable to get it working. I have contacted the seller. They replied that not only would they ship the part, they would even add extra needles to make sure everything was just right. That was great! But nothing was ever received and when I contacted them again for an update they stopped responding. I am working with Revain to get the missing part but at this point I would not buy this brand again. Nothing about this player distinguishes it from other suitcase players with the same characteristics. If this turns out to be a misunderstanding, I will of course update my review.
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