My product, an adapter for my laptop with TV projection, was inexpensive, but I got a million dollar service when I had a projection problem with a new adapter. The first mark of quality I noticed was when I realized that the company's business card was included in the package so I could immediately contact someone for assistance if needed. After a general search I couldn't find any help on the internet so I turned to LENTION for help. They made a suggestion and encouraged me to send photos if I needed more help. They even sent an additional email to see if I tried it and if the solution worked! The first suggestion didn't work, but we were on the right track. It was just a settings issue on my laptop that I needed to tweak. I sent photos and they responded with specific instructions and highlighted the screenshots I could find to enable the connection. WOW! I will definitely buy from this company again!
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