Because I shop online so frequently, I'm always on the lookout for new places to buy things I need. That's why I was so happy to find Hiash, an internet shop dedicated to domestic wares. The exhilaration I felt before making my first purchase on their website was swiftly replaced by disappointment. The website's poor interface was my first problem. It was cumbersome and perplexing to use, making it hard to browse their extensive inventory. I didn't feel like I was shopping at a reputable internet site, but more like a digital flea market. The order arrived, but that wasn't the worst part. The item I purchased did not look anything like the photographs on their website. It was of low quality and had sloppy execution. The product was obviously not worth the price that I had paid for it. Customer support was unresponsive and useless, adding insult to injury. I tried to get a refund or exchange from them multiple times but never heard back. To anyone searching for a trustworthy internet shopping experience, I would not suggest Hiash after my ordeal. In sum, dealing with Hiash was a huge disappointment for me. I won't be shopping with them again because of their clumsy website, low-quality goods, and unhelpful customer support.