I have been using hostpapas for over 10 years now they are very reliable servers with great customer service! They keep everything running smoothly so you don't need to deal w/ your own IT department or worries about uptime of services like email etc.. Very good product at an affordable price point compared others out there!! There's nothing specifically i dislike but if anything it would be more options available as far pricing plans go (i'm not sure why this isn't offered by default). Great value especially when comparing them against other competitors such has Godaddy & 1's who use their network resources which can cost upwards $500+ per month - sometimes even higher than what we pay monthly from our provider.