The ease of use, the ability to print from anywhere in the world and the fact that it's so easy to integrate with other platforms like Salesforce. It is very customizable and allows you to do almost anything you need to do. I dislike the lack of an API and the inability to access certain features via the web interface. It's a great product for anyone looking to streamline their printing needs. We are solving the problem of having to send documents all over the place and storing them in different locations. This has saved us time and money by allowing our employees to print from anywhere they are instead of sending them to a central location.