
There is no jury yet, their tech support is answering so let's see if they can solve the problem. Use a standard Apple charger (which for some reason only delivers the standard 96W PD power and not 100W). I bought this power supply (https://www.amazon.com/gp/product/B08RXX1B3H) which gives 100W of full power if you plug it and only it into the hub's PD input and the hub with a dual cable connecting the book mac you get this: AC Charger Info: Connected: Yes ID: 0x0000 Power (Watts): 85 Family: 0xe000400a Charging: Yes Sometimes for unknown reasons the charging stops and the power is cut off (possibly others to a hub connected USB devices? I have a webcam on the rear USB3 port and a USB3 downstream hub (powered) connected to another port host port up to 5 Gbps Manufacturer: VIA Labs, Inc. Site ID: 0x01200000/18 Current Available (mA): 900 Current Required (mA): 0 Additional Operating Current (mA): 0USB2.0 Hub: (Host Port 2) Product Code: 0x2817 Vendor Code: 0x2109 (VIA Labs, Inc. ) Ver. Version: 4.33 Serial number: 000000000 Speed: up to 480 Mbps He Creator: VIA Labs, Inc. Site ID: 0x14200000 / 36 Current Available (mA): 500 Current Required (mA): 0 Additional Operating Current (mA): 0 Also, I see a black screen that randomly flashes for 2 seconds every few minutes flashes. I have a Mac clamshell mode, two USB-C cables attached and a monitor connected to HDMI1 documents. This issue does not occur when I connect an HDMI cable to an Apple HDMI/USB/USB-C PD dongle. ------- Update in a few weeks. Use a full 100w PD power supply and good cables and everything will work much better. The display geometry appears to have been reduced thanks to a better USB cable from the power adapter to the hub. Now I see: AC Charger Information: Connected: Yes ID: 0x0000 Power (W): 85 Family: 0xe000400a Charging: Yes Here is the cable I have: https://www.amazon.com/gp/product / B07Y877FFJ And current delivery: https://www.amazon.com/gp/product/B08RXX1B3H

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