I was really let down by CtriLady as someone who was looking forward to engaging in some outdoor water activities for the first time. They assured me they had everything I needed for a successful trip, but when I went in, I found a limited selection of gear at unreasonable prices. As a newcomer to this industry, I also felt unwelcome by their unhelpful customer support. In sum, CtriLady is not a retailer I would suggest to anyone.