Received this patch panel last week and hooked up 6 new Cat 6 cables over the weekend just launched. Four of 6 lines fit without problems. However, the other 2 did not register. I checked the panel to make sure I had punched them all the way, went back to the other end and tested them - reinserted/re-punched - same result. I've checked the line for cuts/breaks as best I can - found nothing. After spending about 12 hours on this last week, I decided to remove the patch panel and plug in 2 wires with RJ45 connectors and connect them directly to the switch. 2 lines worked immediately without problems. So apparently I have (at least) 4 ports on this 24 pin pad (I tried different ports at some point). I would return it but I don't have time to install another patch panel before I need to move some hardware to this patch panel.
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