
I bought this little gem just over a year ago. Was impressed with how it sounded (full, rich sound that definitely fills the room with good bass and mids - an incredible feat, especially considering how small it is). Since then I haven't used it for a while, maybe a few months and one day I wanted to use it again. Unfortunately, he didn't wake up no matter what I did. It's been a few weeks since the warranty ended, so I'm very upset. Against all odds I called customer service expecting to be even more upset (since customer service is what they usually call) nothing but to my surprise they were amazing and immediately offered to send a new one with all shipping and all that was activated. They only asked for my address and name and didn't even bother asking for my receipt, they didn't want me to send the old one back. Wonderful. Well, maybe because they've had this issue before as a guideline, they immediately swap out any failed device like mine without making a fuss about it. And that's why they win me as a gift and of course as a future customer. thanks jam They seemed like a pretty legit company - check out their website and other products and you'll agree.


Black Leather Headphone Stand: Universal Headset Holder For Gaming And More - SAMDI Product
42 Review

Protect Your Earbuds On-The-Go With Small And Portable EVA Case - Perfect For Airpods, USB Drives, Cables And More!
34 Review

Soft Silicone AirPods Case Cover With Visible LED - Compatible With AirPod 2/1 Cases, Keychain Accessory Included - Ideal For Men, Women, Girls, And Boys - Light Pink
37 Review

Canvas Camera Case Bag With Shoulder Strap For DSLR/SLR Cameras - Black, Medium Size By Evecase
30 Review