I like how easy it was to set up our account and get started. It's very intuitive and easy to use. We were able to integrate several different platforms to pull data from. Some of these platforms are not as user friendly as others but we managed to figure it out. There were also some issues with our data being pulled down from a third party source. Not much, just some minor things. This has been a great tool for us. We have used so many other tools and none of them could compare to this one. It is very helpful and we love using it! Customer service is excellent and they always respond quickly. We would highly recommend this program to anyone looking for a solution. Using the tool has allowed us to create better customer experiences and increase sales.