This item was purchased to replace an old Uniden 4 phone system which ended up not even being able to charge spare batteries. The packaging was fine and the delivery was fast. I use 4 phones within a month. As for the product itself, I'm happy with the battery life, I forgot to put the main phone back in the stand at night and was still fully charged in the morning. I got into a rhythm and I like that putting numbers on one tube puts the same information on all of them. The older ones had a global function, but changing the number and sending carried the information, but often left the original in other phones, resulting in duplicate entries. The sound quality is acceptable, but not outstanding. I can handle the phone working for more than 2 minutes! The phones are lightweight, the display is easy to read, and the controls and keyboard are a good size and feel good to press. Some reviewers have complained about the lack of a headphone jack, but I don't think that's a problem as the speaker capabilities are enough to carry a conversation when both hands are needed on the stove or sink. I just don't care, although I know it might be important to other users. The answering machine part was easy to set up and the greeting recording was quick. I was told my voice sounded different, but that was to be expected from a different device and my friends have been used to it for years. All in all a good buy. due to base station shutdown or storm, message and time settings need to be reset. Not critical but still very happy with the system and they hold a charge for a long long time!
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