Bought 3 sets of these shelves a few days ago. At this point I have hung up 3 so far. Let me tell you, the directions don't give a lot of directions. I didn't know what size drill bit I needed to install the anchors, so I first used a small drill bit that I had to drive into the anchors and flatten the anchors. (Cheap dowels) I then used a drill that was too big so that the dowels went too far into the wall and didn't fix the shelf properly. And it wasn't up to date. The next day I went to a hardware store and bought a set of anchors and screws that came with the drill. I got home, undid 4 screws and pulled out the shoulder, removing 2 anchors that were lost in the wall. I managed to cover up the holes a bit and I did it again. It was a pain in my butt and it wasn't easy to hang up the phone. Just one of the three shelves I put up was an easy task. Good luck friends and buy your own anchor bolt kits that include a drill.
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