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1 Level
760 Review
29 Karma

Review on SmartAction by Demarco Vonk

Revainrating 4 out of 5

A helpful tool and good customer service

I like how simple it is for me as a user of this product! It's very easy to navigate using my keyboard or smartphone app without having to look at any screens. The AI sometimes seems not so great but that could be because when you first use it there may need some training until it gets better (as other reviews have mentioned). If your looking into something similar try out smartaction. They do offer free trials if needed which makes them more affordable than others who charge $50+ per month. This has helped us keep all communication within one platform rather then trying multiple platforms such as google hangouts/skype etc.

img 1 attached to SmartAction review by Demarco Vonk



Pros
  • Easy interface
  • User friendly.
  • Also able upload photos directly in messenger chat box too, no extra step required!! Just tap once & done !!!! :)
Cons
  • But thats ok we can work around by teaching our own customer service agents