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SmartAction Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of SmartAction

SmartAction is transforming customer self-service with artificial intelligence. We work with businesses to create an environment where intelligent virtual agents are handling complex customer requests in every medium – voice, SMS text, chat, and social media. With state-of-the-art technology and industry-leading expertise, our goal is to fundamentally improve the way customers communicate with the brands they love.

Reviews

Global ratings 2
  • 5
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  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

A helpful tool and good customer service

I like how simple it is for me as a user of this product! It's very easy to navigate using my keyboard or smartphone app without having to look at any screens. The AI sometimes seems not so great but that could be because when you first use it there may need some training until it gets better (as other reviews have mentioned). If your looking into something similar try out smartaction. They do offer free trials if needed which makes them more affordable than others who charge $50+ per month…

Pros
  • Easy interface
  • User friendly.
  • Also able upload photos directly in messenger chat box too, no extra step required!! Just tap once & done !!!! :)
Cons
  • But thats ok we can work around by teaching our own customer service agents

Revainrating 5 out of 5

Awesome tool to keep track with remote teams and freelancers

The ability for me as my personal assistant/virtual employee (AI) agent do things that I can't physically accomplish myself - like scheduling meetings or taking care of administrative tasks so i don’t have time worry about them! It's very helpful having this software since it allows us employees flexibility when working remotely without being tied down at one location all day long; we're able use AI whenever needed during business hours from home via computer &amp ; cellphones while still…

Pros
  • Very convenient tool once used regularly will make life much easier than before..I would say definitely worth investing resources within our organisation towards utilizing more often
Cons
  • Some cons