The shower works well and has good water flow control. On/Off switch or "Flow/Pause" on hand shower is not really "On/Off". The Pause position slows the flow of water, but doesn't completely block it. The pause switch is the reason I bought the shower head. Prior to this purchase I used a separate shower head that worked like a kitchen sink water spray head that shut off completely. I thought HotelSpa would offer a simpler and more elegant solution. I will not be returning the item because I think it works pretty well. I would definitely give it a 5 star rating if the stream/pause switch worked as advertised.
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