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1 Level
809 Review
28 Karma

Review on Heartex by Keith Maynard

Revainrating 4 out of 5

Best tool for medical transcription and document annotation

The best thing that I like about this software is that we can use our own keywords to search data which helps us in finding more relevant results faster than other tools where you have to give predefined keyword sets. It has some bugs but they are working hard to fix them as soon as possible. We are solving annotation problems by providing our customers accurate information regarding their products so that they can make better decisions and improve sales. The interface that allows you to set up the annotation process very easily.The fact that you can have both manual and automatic annotation. The support provided by the team at Heartex has been fantastic. I think so far we haven't found anything that we dislike about HeartEx. We are still in the trial period. My company uses HeartEx for annotating medical reports and images. It's very easy to use and the customer service is great.

Pros
  • Easy user interfaces
  • Great annotations capabilities.
  • Very simple, yet effective system design with good accessibility from different devices (desktop computer or smartphones)
Cons
  • Sometimes it gets stuck during processing.
  • Customer Service should be increased