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1 Level
780 Review
37 Karma

Review on NFOrce by Robert Buenconsejo

Revainrating 5 out of 5

Excellent Support & Customer Service

The support team is friendly, knowledgeable and always willing to help with any problems you may have. They are also very responsive when it comes time for billing questions or other account related issues. I do not like that there isn't an easy way to pay invoices through their website- instead we had to email them each month (which was cumbersome) and then they would send us our invoice via snail mail which took several weeks! Also - sometimes after sending in payment info online, my credit card will be charged twice so make sure your bank has double checked all of this before submitting payments. We use NFOrce as a web host provider but primarily because they provide excellent customer service. Our website gets over 100k visits per day from around 200 countries worldwide using both organic traffic and paid advertising campaigns. Their servers perform well under.

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Pros
  • Customer Service rep named Kara helped greatly while troubleshooting many network connectivity challenges experienced during peak periods such @ holidays etc.
Cons
  • All fine