The support team is friendly, knowledgeable and always willing to help with any problems you may have. They are also very responsive when it comes time for billing questions or other account related issues. I do not like that there isn't an easy way to pay invoices through their website- instead we had to email them each month (which was cumbersome) and then they would send us our invoice via snail mail which took several weeks! Also - sometimes after sending in payment info online, my creditβ¦