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Japan, Tokyo
1 Level
693 Review
44 Karma

Review on POZEAN by Emanuel Frison

Revainrating 3 out of 5

POZEAN: A Negative Experience for Needs in Home Improvement Review

I recently had a negative encounter with POZEAN, so regrettably I can't suggest them as a trustworthy business for your home improvement requirements. Despite their claims to be a one-stop store for all your needs, I had a very unsatisfactory experience with them. First of all, their selection of products is quite limited, and I discovered that many of the things I required for my endeavor were not offered. The inconvenience of having to shop elsewhere for the leftover items resulted from this. Second, the products I got were of subpar quality. I purchased some plumbing fixtures, but they were of poor quality and started to leak after only a few uses. Additionally, the flooring materials were of poor quality and did not withstand everyday wear and strain well. Finally, I found their customer support to be lacking. They were slow to react when I contacted them to address my concerns and unrepentant about the trouble they had caused. They did not make any recommendations or take any action to make the situation better. Overall, POZEAN was a difficult and disappointing experience for me. They are not a trustworthy business that I can suggest for your house improvement requirements. They are an unreliable and disappointing option due to their limited product assortment, low-quality products, and subpar customer service.

Pros
  • Excellent customer support.
Cons
  • Customer support that is both slow and unresponsive.