I like that we can quickly look up any of our leads or have other sales people pull their info when they don't know something - very helpful for us as far information goes! We also love how easy it is to create multiple reports in one place so you're not searching everywhere trying find what's needed most at this given time from past lead cycles etc.. There isn’t much dislike about anything yet but more features would be fantastic i guess? The system does everything great which makes life super simple (which has never really been an issue before!) Highly recommend if your looking into having someone else do all marketing tasks while helping with reporting/marketing analytics then definitely give them shot :) The ability to create a custom survey that will be distributed to my targets, and the ability to track their answers. I like the ability to track the answers and the ability to see the results of the survey. I dislike that it takes a while to get started using the tool. I would like to see more intuitive features and a faster start up. I am using the tool to get feedback from my target audience. I am able to track the results and see if my targets are open to new ideas or not.