Header banner
Revain logoHome Page
Justin Munajj photo
Honduras
1 Level
746 Review
71 Karma

Review on πŸ”‘ 2002 Ford Escape Keyless Entry Key Remote Fob Clicker and D - BestKeys by Justin Munajj

Revainrating 5 out of 5

Excellent customer service and product

When I received the remotes I was a little dismayed that the website I was directed to for programming instructions did not have instructions for my make/model. My mistake was that I sent a help request to the wrong email address. When I contacted the company directly, I received an immediate response. Nicole Tonkin worked hard with her tech support team keeping me updated and then connected us once she found the right tech to help. Both Nicole and Joe (technical support) were available at all times (we are on different coasts). ) and Joe gave his home number for a call back. As it turned out, everything is fine with the remote controls - it's just an ID-10-T bug, or a problem that will be fixed as soon as the "mechanic” appears. Thus, both the product and the company receive a recommendation. If I went to a dealer or even a locksmith these remotes would cost a fortune. I love that there are companies that offer some simplicity, affordability, and truth about replacement remote controls for computer controlled cars. Also, I like to find a company with people who just care about providing excellent customer service. Many thanks to all employees of yourkeylessremote.

Pros
  • Stylish and modern design
Cons
  • Confused