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1357 Review
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Review on πŸ–¨οΈ HP 564 Ink Cartridge, Black, Compatible with HP DeskJet 3500 Series, HP OfficeJet 4600 5500 C6300 6500 7500 Series, B8550, D7560, C510, B209, B210, C309, C310, C410, C510, CB316WN by Christian Byrd

Revainrating 3 out of 5

Do not order in the summer heat

I learned the hard way not to order this product in hot weather. It was left in full sun at the end of my asphalt road at 90 degrees. I ran out of ink so I brought some and went to refill --- surprise! The heat melted it into a liquid state. The ink splattered down my arms, under my nails, onto the front of my dress and onto the carpet before I could toss it into the printer's slot. There was a huge ink smudge on the original document I had to copy. A lot of ink was wasted and I wasn't sure it wouldn't damage the printer (I've used it and it's working fine so far). I left a review for the seller to warn them to put a warning on the outside of the box to keep it out of direct sunlight (I have 400 trees on my property - two of them are by the driveway). I got no response at all from the seller - no apology, no offer to replace the ink, no worries about my ruined carpet, manicure and dress. Complete disregard for my experience by the seller. I would have thought that good customer service would mean thanks for the warning and apologies, but I didn't even get an acknowledgment that they received my review. I don't blame the courier as he couldn't tell what was in the box and had no instructions for it. And I wasn't sure if the company understood what heating it would do to the product, so I just let them know. I think the answer was ok and if it was my company a replacement cartridge would be ready.

Pros
  • Printer ink and toner
Cons
  • Questionable purchase for the elderly