The dashboard makes this software very easy for anyone with minimal IT experience to use. It's so simple I could see even my grandmother using it! There are many features you can activate/deactivate as needed but there isn't too much customization available (although we've been able to do some things). We're working towards having our entire organization use RWR. Currently, only one or two people know how to navigate around all the different menus. While they have learned how to use it themselves, others who used to work at other organizations don't understand everything yet. You'll need someone who knows how to configure it properly before implementing it though. If your team doesn't already have a vulnerability management system, then this will be helpful to create an effective process.