Originally this label printer didn't print full size labels for me, it just printed a few inches closer to the bottom of the label. After some research at Revain, I found that it prompts you to set the label dimensions to 3.91 x 5.91 in order for them to print correctly. Unfortunately, Shipstation doesn't let you set these custom sizes, so you're basically out of luck with this printer unless you want to add an extra step to your workflow that downloads as a PDF and then prints 3.91 x 5.91 . I think this printer will give me more problems than it works in the long run. So if they don't have a solution for this I will return this printer and get one that works properly without using a workaround.
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