The team is very professional in their approach to customer service. They are always up-to date with current trends within the industry. I have used them several times over many years now - they've never let me down! There's nothing that we dislike about doing business through TeenyOffice as far as our experience goes (we use it pretty much daily). We do not like having to pay extra fees when booking flights or accommodation outside of what Teeny offers us already. But this isn't something you need worry too much about because there aren't really any other options out there at present time unless you go direct via your airline/hotel provider themselves which can be expensive if you're looking at large amounts booked per month. It would also mean taking away from more valuable resources such as marketing budgets etc. If anyone was considering using an agency then Teeny office should definitely be considered first choice.