The best thing about x byte is that they have very good customer service team who are always willing to help you out in case your website gets hacked or if there's any issue related to their platform like downtime etc.. I've never had an experience where anything went wrong but when it did, support was quick at fixing everything! They also provide free trial for 30 days so i can try before buying!! If there’s something which needs improvement then please let them know through feedback feature as well because sometimes things take time to get implemented. We use this tool mainly to collect user reviews/feedback after purchasing our products online. It works great and we do not face much issues using it since all features work perfectly fine without even needing technical assistance. This software has helped us reach more customers by providing valuable information regarding product ratings and other such details provided by users via surveys.