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1 Level
767 Review
36 Karma

Review on Waypoint Consulting LLC by Willie Midkiff

Revainrating 4 out of 5

Excellent Customer Service and Knowledgeable Staff

The team was very helpful in providing us not only excellent customer service but also great training to help ensure we were implementing their system correctly! They are extremely knowledgeable about all aspects related (including data security) which makes them easy partners as well!! I do appreciate how they go above & beyond when it comes time implement new features or upgrades - no matter what your needs may be- you can count these guys out. We have been able solve many problems using this software including tracking inventory levels throughout different locations/stores within one account. It's helped make things much easier by consolidating information from multiple sources so everyone knows where everything should end up at any given moment.- This saves tons upon TONS OF TIME. ! And most importantly helps keep my staff organized while being highly efficient overall. !! Not really anything i dislike specifically; however there could always use some improvement here too:- Less expensive than other systems available online such.

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Pros
  • Great support provided both via phone, email etc.,.quick turn around times for issues that arise..easy installation procedures...very user friendly interface..Great Customer Service with prompt response whenever necessary!!!