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Waypoint Consulting LLC Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Value-Added Resellers (VARs), Host Analytics Channel Partners

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Description of Waypoint Consulting LLC

Waypoint Consulting is a provider of Data Management and Analytics solutions. Waypoint has an impeccable track record with a blend of business knowledge, technical skills and consulting expertise that translates into more value and less risk for our clients.

Reviews

Global ratings 6
  • 5
    3
  • 4
    3
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Fantastic Customer Service & Good Products

I think their customer service was superb! They were always willing to help when needed but also had all my questions answered in advance so there wasn’t any need to call back or email them again later. The project itself ran smoothly once we got started - they didn't miss any deadlines which made it easy during implementation as well since those things are usually very important/stressful aspects at this stage (my experience). We used waypoints primarily because they do have many years' worth…

Pros
  • The project itself ran smoothly and was delivered on time
Cons
  • There wasn't anything specifically negative about working with them

Revainrating 5 out of 5

Great collaboration between WPP/Waypo

Waypoint has been a great partner, they have done a great job in helping us understand how to leverage the power of data to drive more value for our customers. The team has been very responsive and professional and has helped us to develop a strategic vision for our data management and analytics efforts. I would not hesitate to recommend Waypoint to anyone looking for a partner to help them with their data management and analytics needs. I would like to thank the Waypoint team for their…

Pros
  • Their technical expertise was instrumental in ensuring we met all deadlines/goals set forth by clients at various stages along way
Cons
  • Some little things

The team at way point was very professional in their approach to solving my data management needs as well as helping me understand what they are offering so I could make informed decisions about moving forward. They were always available when we needed them and didn't charge us any additional fees or costs after completion of project - this makes it easy to recommend! Nothing really. We used WayPoint's services to help improve accuracy within one of our applications by providing better controls

Pros
  • Professional, knowledgeable staff
  • Excellent communication throughout entire process
  • Easy access for questions/concerns during implementation phase
Cons
  • Not much

Revainrating 4 out of 5

Excellent Customer Service and Knowledgeable Staff

The team was very helpful in providing us not only excellent customer service but also great training to help ensure we were implementing their system correctly! They are extremely knowledgeable about all aspects related (including data security) which makes them easy partners as well!! I do appreciate how they go above & beyond when it comes time implement new features or upgrades - no matter what your needs may be- you can count these guys out. We have been able solve many problems using…

Pros
  • Great support provided both via phone, email etc.,.quick turn around times for issues that arise..easy installation procedures...very user friendly interface..Great Customer Service with prompt response whenever necessary!!!

Revainrating 5 out of 5

Wonderful and easy going professionals with good knowledge of many fields

The team at way point helped us to develop custom applications which were used by all departments in my organization (about 10). They are very professional people who know what they do well as far software development goes but also have experience working within other industries/companies so can work across multiple domains if needed or required! I would highly recommend them because their services will be worth every penny you pay!! Nothing really - just great communication throughout project

Pros
  • Also when issues arise there's always an immediate response for resolution purposes.
Cons
  • Some problems

Revainrating 5 out of 5

Excellent consulting services from experienced professionals

Their team really knows how to take care of customer's data needs. They are very professional and have done great work in our environment. Nothing I can think of at this time. Would have a good rep if you are looking for a new vendor. A good fit for what we want. Data needs for our CRM system. Great fit. Waypoint is a great team of consultants. They are very responsive and always willing to work with us to find a solution. Their team is very knowledgeable in the field and always willing to…

Pros
  • Always available when it comes needed.
Cons
  • Some cons