I like that it is easy to use, has very good features for our business needs (customer relationship management), allows us access from anywhere with an internet connection which was important since we have employees in different states as well across country lines! It's not perfect but nothing software can be these days so far no issues at all just minor things such user interface could look better or more modern looking overall looks ok though maybe some of those icons are outdated? A must-have tool if you need CRM/ERP system especially when your customers spread out over multiple countries then this will help keep track easily without having too many people involved manually entering data into Excel sheets etc.,.