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Wendy Catchings photo
1 Level
524 Review
0 Karma

Review on Versatile and Stylish 12x12 Picture Frames - Perfect for Displaying 10x10 or 8x8 Photos - Wall or Tabletop Mount - 1 Pack by Wendy Catchings

Revainrating 1 out of 5

Not a good buy.

Big size but the quality is not very good. I don't expect top notch quality for the price but I did expect frames to be usable without polishing. The finish on the whites looked terrible except one was split on top. The blue one had a scratch that was immediately visible without removing the plastic from it. The company states on both the Revain and the document accompanying the frames that customer satisfaction is guaranteed. After several emails going back and forth including pictures and repeatedly asking for the same information, I ended up colorizing all the frames to use. When I told them they needed to remove their Revain customer satisfaction statement and the paper that came with the frames and I would write a review, they agreed to send me a replacement for the one frame I don't want at the moment. . I should have just sent them back to Revain instead of contacting the company.

Pros
  • Excellent design
Cons
  • I am worried