Review on XM Software Solutions by Will Ridpath

I like that you can customize your own dashboard or even use predefined dashboards depending upon what type/size organization is using it for their purpose! It's not very user friendly but they are continuously working towards making this software more intuitive & easy-to learn system (espacially if one has no technical background). We have been able solve many problems regarding our customers service requests as well in house issues within minutes with xmsoft tools - which allows us great time management during work hours without having too much overhead costs associated wtih such things being handled by an outside third party vendor who may end up costing extra fees due to lackadaisical attention from them once hired!!