I like everything about this program - it is user-friendly, intuitive, easy to learn how to use all functions of the system, can be used in any location or office across country boundaries without additional hardware or software (if you have the right configuration). There are only some minor bugs related with the product but they were quickly resolved by customer support team. This is an excellent tool for accounting firms, law offices, financial institutions, etc. It has been very helpful for us to manage accounts receivable collections, payables, billing, invoicing, bookkeeping process management. I like that we can set up our own access controls for the network as needed without having to rely on others who may not be familiar with the software or willing to learn it. It's very user friendly too - even those of us in IT could figure things out pretty quickly! The interface is easy enough for anyone to use but still has some advanced functionality if you need it (e.g., VPNs). We are able to create custom security devices using this system.