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Cameron Chandra photo
New Zealand, Wellington
1 Level
697 Review
52 Karma

Review on ๐ŸŽฅ Optoma HD39HDR High Brightness HDR Home Theater Projector - 120Hz Refresh Rate, 4000 Lumens, 8.4ms Response Time, Easy Setup, 1.3X Zoom, 4K Input, Quiet Operation 26dB by Cameron Chandra

Revainrating 3 out of 5

Really want to give this one 5 stars but handshake issues and lack of customer service

This is a great projector especially if you use it for gaming. I was so impressed that I gave up the television altogether. He's super bright. Excellent response time. Enough features. I have a Fire Stick, Chromecast, PS4 and a direct HDMI connection. But. He has trouble shaking hands. It's not the end of the world but it's so annoying that I contacted Optoma customer service to see if they have any solutions. I've encountered mentions of this issue in several reviews, including Projector Central. The main problem I have is connecting directly to my MacBook, Thunderboldt to HDMI. In principle, the picture does not last, it flickers constantly. I've tried several cables and converters, nothing works. Other reviews mention problems with PS4 (I didn't have one) or other devices. I had a few issues with the Chromecast, but not as much as with a direct connection. I think it's a firmware issue, not a hardware issue. Customer service just turned me down even though I sent them links to all other mentions of the handshake issue. They offered to hand it over as it is still under warranty. I haven't decided what I'm going to do with the device yet. I don't want to send it back as they will probably send me a repair. I just want Optoma to acknowledge the issue and take care of it. They say they have no reports of handshake problems. Well, I'll report it. However, this is a great projector for the money. I searched for a long time before the update. I chose it mainly for the brightness and gaming aspects.

Pros
  • Great price
Cons
  • Ugly packaging

Comments (9)

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February 05, 2023
I am loving it! Great HDR picture for little $
February 03, 2023
Buyer beware of false claims of lamp life
January 26, 2023
We are talking about a 1200$ projector. No lens cap !
January 19, 2023
I recommend this projector for a reasonable priced projector
December 24, 2022
Beautiful, bright, clear, and quiet. Worth every single penny.
December 03, 2022
Laser Compromise
December 03, 2022
Really want to give this 5 stars, but handshake issues and customer service lacking
November 19, 2022
Really good projector for the price
November 17, 2022
Disappointing in many ways