As already mentioned, this is NOT a Samsung remote control. That has a completely different feeling. Indeed, it was difficult to open the back of the remote control, but after trying to open it for a few minutes, I successfully removed the back and inserted the batteries. I was able to turn on my TV with the remote control. The volume button is stuck, but at least it worked. The channel up/down button was also stiff and didn't work. So I can't change the channel or call up the TV guide with the remote control. Conclusion: It is falsely advertised and not all of its features work properly.
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