The user interface is very simple and easy. The features are really good and the support team is helpful and responsive. The features are very good and the price is very good too. I am not having any issues with it. I would say it is a good product for monitoring the work of employees. This is a very good product for monitoring the work of employees. The ability it gives me is so much more than I imagined! It's really helpful as an employee when you are trying not only track my own time but also all those who have reported directly into this system too!! Not being able know what our customers think about us sometimes makes things difficult which has been solved now since we get feedback from them via reports that they send out daily or weekly depending how often there would be changes made here at headquarters.