Review on TelebuPing by Darrin Parasson

Name: TelebuPing
Item: TelebuPing
Rating: 5

October 04, 2022

Great solution and easy experience so far

The ease of use for both internal users as well as customers/clients has been great! I have not found anything to dislike at this point in our implementation process (other than maybe some minor UI tweaks).
We are able solve many issues regarding customer service through telebuping alone - including but limited by call center staff availability during business hours only; allowing us greater flexibility when we need it most without having them pick up their phones all day long ; creating more transparency into ticket status / progress etc.; enabling better collaboration between different departments & teams across multiple locations via video conferencing tools like Zoom.

Pros

Flexible, customizable
Excellent support team responsiveness with quick turnaround time
Great toolset available from one integrated platform no additional software packages required other then Microsoft browser client or Apple application needed if using PC clients.
Highly scalable system architecture that can grow incrementally over years

Cons