NO arch support! I bought it specifically for arch support (they say there is arch support but it looks like it in the picture). The arches written on the insole are just words. You are flat in this area. I had to buy arch support insoles and put them under the liner to elevate my arch. Also, the inserts move a bit when she wears them as you can see in the picture. Too bad because the shoes are very well made and should last a long time and they are very pretty. But I expected them to have arched support like they said.
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