I bought my first hurricane in 2010 and my first lasted 10 years before the gearbox broke and stopped working. I bought a new one with "new and improved" nylon I would say more like "new and poor quality". You have to remove the screw and replace the larger screw. I'm sad that the product isn't lasting as long for me as it used to. It's frustrating. It looks like it like this product fell on the new American way of making things cheaper so they break and people have to buy new.It makes sense when you're trying to make money but it's sad that Americans are now settle for low quality and cheap rather than good quality expensive. I appreciate Whirley-Pop will send a new product as I've passed the 30 day window. :(
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