The software is easy to use, it has all of our needs in one place (we have multiple plants). It also allows for tracking of temperatures throughout an entire facility rather than having to go back and forth between different programs. I wish that we could access the program from any computer as opposed to only being able to log into it via their web portal. We are very happy with this product. Our food safety department doesn't feel like they're missing anything since everything is integrated within this single platform and can be viewed from anywhere at anytime.