I love that ShippingWorks connects me with all my carriers, so one click lets me submit shipments directly from their website or app (if they offer it). Shipping works also makes it super simple to track packages through each carrier/service. No surprises at checkout--all prices are listed upfront with no added fees for larger quantities or more expensive items. This is great if you don't want to deal with any hidden costs when your order qualifies for discounted services. It was hard finding out about all available discounts without tracking multiple websites or searching Google manually. The customer service department could use some work. They were very slow answering questions via email which led us to not be able to find answers quickly enough. So we had to chase down a supervisor who then didn't provide what we needed either. Their pricing also wasn't competitive compared to other options. If you're just looking into this option make sure you know exactly how much you will spend before committing to it. Our.