I love that it's easy to use and set up, it's also very stable and has great customer support. It would be nice if they could add more features like monitoring. It's a bit difficult to get some things done with the UI. I also wish it had better notifications for new messages. I'd recommend this product for anyone needing a simple way to store logs in an organized manner. We're solving our logging needs by using qbox. By having all of our logs centralized in one place we can easily search through them. Also, since everything is stored in one place it makes it easier to monitor trends as well.