Review on KOIOS 800W 4-in-1 Multifunctional Immersion Hand Blender: 12 Speed, Stainless Steel Blade, Mixing Beaker, Food Processor, Whisk Attachment - BPA-Free, Red by Cody Bowie

Ordered 25th November 2018 I was originally planning to buy a Braun or KitchenAid blender but then I saw this one and after reading all the reviews I decided to give it a try. First of all they promise to send you a free gift if you sign up for the guarantee BUT you have to leave them a review to get the gift which I did. I gave them a 5 star rating because the set was beautiful when it arrived. I never received my gift. I don't care or need a salt lamp, but if you promise people free gifts for positive feedback and then don't send them anything, that's just bad business. Now for the important part: actually a review of the product. The video attached to this review was taken 2 weeks after receiving the item. I ordered this on November 25, 2018 FYI. The blade stopped working and didn't spin at all. Just watch the video. Anyway I went to their website and after speaking to 6 different reps I was finally promised a new blade which arrived in about two weeks. No problem. It worked fine. only to get back to work last week. Now the most important thing: the hand blender - the power device - has burned out. When I tried to use it it smelled like burnt plastic and when I pulled it off the lid I saw the inside was burning and melting. I tried reattaching it to the lid to see if it would work, but when it started to melt it changed the entire anatomy and wouldn't even attach to anything else. All in all I'm not happy with what I now have to buy a new hand blender - I'm a chef so I spend a lot of time in the kitchen so you can see my frustration - but this product is a safety hazard and I don't even want a replacement for it. I will still buy Brown. I think most of the 5 star reviews here are love at first sight.