I like that this is simple enough for all ages to understand without using too many technical terms! It has helped my mom better understand her computer usage, which in turn makes our relationship stronger! There was an option during the install process where I had some difficulties but we figured out what I needed to do so that no matter what I will be able to get help if I run into problems (which won't happen very often).
My biggest issue now is choosing from different security programs, since they can seem overwhelming at first glance. This one seemed easy enough to navigate, although there were lots of options that made me wonder why I would choose something else than Wizer!