The best thing about smarteqm is that it has all the features that are required for testing of various types of applications.The UI is very simple to use and understand.It also provides good report management which helps us to analyse the results of our tests. It is very easy to integrate with other tools like JIRA etc. There is nothing much to dislike as far as this software is concerned. I would say that if you are looking for something that is easy to use, then go ahead and try out this software. We have been using this software for over 2 years now and it has never let us down. So far it has proven to be a great tool for managing our test cases and tracking them along the way.